Adani Ports

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Frequent Asked Questions

Quick answer to questions you may have.

Shipping rates vary depending on various factors like Cargo type, route, weight, and destination of the shipment. Please contact our sales team on marketing.all@adani.com or send your queries on customercare.all@adani.com.

You can request a quote by filling out our online quote request form on our website or by contacting our sales team directly. We will provide you with a competitive quote based on your specific shipping requirements.

Yes, we offer expedited shipping options for urgent deliveries. Please ensure to contact our customer service team to discuss expedited shipping options/possibility for your shipment. Team will give you fair idea on tentative dates/ETAs.

Delivery timeframes vary depending on the shipping method and destination. We strive to deliver shipments promptly and efficiently, and our customer service team can provide you with estimated delivery times based on your specific requirements.

In the rare event of a shipment delay or loss, please contact our customer service team immediately. We will work diligently to resolve the issue and provide you with updates on the status of your shipment.

Yes, we offer warehousing and storage services to meet your inventory management needs. Our secure facilities are equipped to handle a wide range of products and materials. Please contact sales team to check on the warehousing facility available on your requested destination.

You can contact our customer support team via phone, email (customercare.all@adani.com), or live chat on our website. Our dedicated representatives are available to assist you with any questions or concerns you may have.

Yes, we host custom clearance services at selected locations (ICD/Port) for smooth logistics services. Patli, Tumb, Kilaraipur, Nagpur, Loni and Valvada are also notified as Inland Container Depots (ICDs) for handling and custom clearance of EXIM cargo. 

We accept Online transactions in our accounts in HDFC and Yes Bank. We also accept UPI transaction on few of our respective Locations on site level payment gateways.

You can request registration online and offline both. For online you can apply on this website on landing page. Login >> Register here? For offline registration, please contact sales team and provide required details and valid documents.

You can track your shipment in real-time using our online tracking system. Simply enter your container number on our website/portal to get instant updates on the status of your shipment.

We offer a wide range of logistics solutions including Trucking, warehousing, Rail Transportation and various other supply chain management services.

ALL operates 11 Multi Modal Logistics Parks pan India. These are located at Patli, Tumb, Kilaraipur, Nagpur, Kishangarh, Malur, Taloja, Kanech (POL tank farm), Mundra, Loni and Valvada. ALL is also setting up India’s largest MMLP at Virochannagar (Gujarat). We also provide solution sales depending upon feasibility.
End to End Logistics Solutions | Adani Logistics Ltd